SHIPPING, DELIVERY & RETURNS
Shipping, Delivery & Return Policy:
All orders are professionally packaged, prepared, and dispatched within 3 - 5 business days. We currently offer Worldwide Shipping. The typical delivery time frame is anywhere from 5 - 15 business days. Depending on your location, you might receive items much earlier.
Tracking numbers will be automatically sent as soon as the order is shipped.
We have an iron-clad risk-free guarantee.
If you aren’t satisfied with your product for any reason, you have up to 30 days after receiving your product to contact us at email@example.com and ask for a full refund.
You may return unopened products in the original packaging within 30 days from the order's receipt for a refund of the purchase price. Only qualified, unopened, unused items that are in the original packaging may be returned for a refund.
Yes - we ship worldwide.
We offer customers USA/Canada, Europe, Asia, and Worldwide Shipping with individual tracking numbers sent via email 2-3 days after ordering.
What are your shipping and processing times?
Standard Shipping Times
United Kingdom 7 - 10 days
United States: 5 - 12 days
Canada: 8-15 days
Singapore: 5 - 10 days
Oceania: 8 - 15 days
Europe: 8 - 15 days
Latin America: 9 - 15 days
Other countries: 11 - 15 days
Orders can sometimes take 2-4 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.
If you have yet to receive one or if the tracking number doesn't work, it's okay. Contact us, and we'll fix it!
If you need more detailed information, please email us at Support@fetchafashion.com, and we'll help.
Where are you based?
We are a company based in the United States with warehouses shipping from Europe, the USA, and China. Your location will depend on which warehouse we ship your order from. (i.e., if you are based in Canada, we will most likely ship your order from the US).
Sometimes, the delivery may take longer than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive, and we will help you resolve any situation we have control over!